Humble Inquiry; The Gentle Art of Asking Instead of Telling

Ontwerp zonder titel (63)

Communication is essential in a healthy organization. But all too often when we interact with people—especially those who report to us—we simply tell them what we think they need to know. This shuts them down. To generate bold new ideas, to avoid disastrous mistakes, to develop agility and flexibility, we need to practice Humble Inquiry.

Ed Schein defines Humble Inquiry as “the fine art of drawing someone out, of asking questions to which you do not know the answer, of building a relationship based on curiosity and interest in the other person.” In this seminal work, Schein contrasts Humble Inquiry with other kinds of inquiry, shows the benefits Humble Inquiry provides in many different settings, and offers advice on overcoming the cultural, organizational, and psychological barriers that keep us from practicing it.


Laat een reactie achter

Het e-mailadres wordt niet gepubliceerd. Vereiste velden zijn gemarkeerd met *

artikelen SDO
Summer Koster

Participatie van jongeren bij beleid

Kinderrechtenorganisaties deden recent weer opnieuw de oproep aan gemeenteraden om jongeren te betrekken bij de ontwikkeling van beleid. Dit signaal is de afgelopen jaren vaker

Read More »